Privacy Policy

Scope and Authoritative Version

This English Privacy Policy is the authoritative description of how Hamila handles personal data in the mobile app and at hamila.app. In this policy, “Hamila”, “we” and “us” refer to the Hamila service operator. Translated interface labels do not replace this policy.

Information We Process

Depending on the features you use, we process: - Account and profile data, such as name, email address, authentication provider, role and profile settings. Passwords are handled as protected authentication credentials rather than stored as readable text. - Pregnancy and health-related records you enter, such as due date, pregnancy history, symptoms, weight, fetal-movement logs, contractions, appointments, notes, checklists and birth-plan preferences. - Spiritual-use data, such as saved duas, dhikr completion and reminder preferences. - Community and relationship data, including posts, replies, reports, blocks and information you choose to share with a partner. - Device and service data needed for operation, including device platform, locale, time zone, notification preferences, push token, IP address, request logs and security events. - Purchase and supporter information, such as tier, store, subscription status and provider identifiers. We do not receive complete payment-card details. - Photos and files you choose. New bump photos are stored in Hamila's private storage on your device. Legacy account photos may remain in Cloudinary until safely migrated or deleted. - Messages you send to support and any information included in them.

How We Use Information

We use this information to: - Create and secure accounts and provide guest or signed-in features. - Calculate and display pregnancy dates, records and user-selected reminders. - Sync account data and enable partner or community features you choose to use. - Process purchases, restore entitlements and respond to support requests. - Deliver notifications when you enable them and protect the service from abuse, fraud and technical failure. - Comply with law, enforce the Terms of Service and establish or defend legal claims.

Analytics

Firebase Analytics collection is disabled in the current Hamila release. Product and screen analytics events are discarded and are not sent to Firebase. If analytics is introduced later, Hamila will first provide a user-facing choice and update this policy. Essential server security and error logs may still record technical request information.

Service Providers and Other Disclosures

We disclose only the information needed for a feature to providers acting for us or for a transaction you request. These include: - Our API, database and hosting providers for account and synced app data. - Apple and Google for sign-in and platform services. - Expo's push-notification service and Apple or Google delivery systems for notifications. - RevenueCat and the Apple App Store or Google Play for native purchases; Stripe for web checkout. - Cloudinary for legacy server-stored bump photos during migration or deletion. - AlQuran.cloud / Islamic Network for Quran audio requests. That service receives normal request information such as IP address and device metadata. Downloaded audio remains in private app storage until removed or the app is uninstalled. Information you post in community areas is visible according to that feature's audience. Information shared through partner mode is visible to the partner you authorize. We may disclose information when required by law, to protect users or the service, or in a business reorganization subject to applicable safeguards. We do not sell personal data.

Community Moderation

A report you submit records who reported what, the reason you chose, any details you wrote, and the reported content, and is readable by Hamila's moderators. Reports and moderation actions are retained while your account exists and for as long as we need them to enforce the Terms or meet a legal obligation. Blocks are private: the person you block is not told. Automated screening of Circle posts and comments happens on our servers before publication and produces no separate record beyond the violation count held on your account.

Device Storage, Photos and Exports

Hamila uses private device or browser storage for preferences, session state, downloaded audio and new bump photos. Bump-photo archive, collage, PDF and health-report exports are created only when you request them and are then handled by the destination you choose. Hamila does not currently promise a single export containing every category of account data.

Retention and Account Deletion

We retain account and feature data while your account is active and as needed to provide the service. You can request account deletion in Settings. Deletion removes active account data under our control, subject to time needed for processing and limited backup, security, fraud-prevention, transaction or legal-retention obligations. Files kept only on your device must be removed from that device by you; exports already shared to another app or person are outside Hamila's control. Purchase providers may retain transaction records under their own legal obligations.

International Processing

Hamila and its providers may process data in countries other than yours. Those countries may have different data-protection laws. Where required, we use the contractual or other transfer safeguards available under applicable law.

Security

We use reasonable technical and organizational safeguards, including access controls, protected authentication and encrypted network connections where supported. No service can guarantee absolute security. Protect your device and credentials and contact us if you suspect unauthorized access.

Children

Hamila is intended for adults aged 18 or older. We do not knowingly invite children to create accounts. Contact us if you believe a child has provided personal information.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent, and to complain to a data-protection authority. These rights can have legal exceptions. You can update some profile data, manage notifications, export supported reports or photo archives, and request account deletion inside the app. For another privacy request, email privacy@hamila.app from the address associated with your account. We may need to verify your identity.

Contact

For privacy questions or requests, contact privacy@hamila.app. For general support, contact support@hamila.app.
Last updated: August 24, 2026